2/10
The apartment is clean and well designed. However the AC broke the 2nd night of my 4 night stay. I reported it to the host. They said they coupd either get a portable unit or I could vacate and they would refund me my last 2 nights. So I chose to vacate. I have message details from the host saying they will refund, I also have video and pic's proving that the AC wasn't working. But now the host is refusing to refund me.
I am apparently the second guest to have this issue. seconperson
Emily A.
Se alojó 4 noches en septiembre de 2024