Our experience started out so badly that's why the early review items started with such low ratings. Starting w/the address - the address 1st provided was different from the 2nd address provided; when I contacted the host he confirmed, multiple times, that the 2nd address provided was correct - which was included on the 'check-in information'. However, when we arrived & try to enter the unit number provided there was no key or keypad. After contacting VRBO directly & then the host we were still confused as where to go. A helpful tenant was able to explain the exact location. Once in the unit we found a lovely, decorated unit - until closer observation:
* Advertised as a 2 bed unit - it is NOTt; it's 1 bed & an air mattress, which was missing at the time of arrival (resolved next day)
*The sofa sleeper was overly used and filthy under the pullout sect - pictures provided to the host(resolved next day)
* cld only use 2 of 4 dinning chairs/2 had broken rungs - pictures provided to the host
* the bdrm smoke alarm cont to chirp (indicator weak battery) for several hrs - I had to remove the 9V battery - notified host (battery replaced next day)
*dumpsters right across the driveway frm the entrance had trash & garbage overflowing onto the parking lot - pictures provided (bldg mgnt resolved next day)
*dead bug & hair in bathrm corner (resolved next day)
Communication w/the host was not always clear & accurate. After host took care of issues, our stay was enjoyable. Good 2 hv w&d.
