Galleria de CoolSprings

While the hotel has a unique style and a nice atmosphere, our stay was disappointing overall. The rooms were quite small, especially for the price. One of the elevators was out of service during our stay, which meant long waits. We were also told by staff that the restaurant was open, but after making our way there, we found it was actually closed. That was frustrating, especially after planning around it. Complementary coffee station on our floor was also broken. The location is convenient if you want to be close to the action, but it was much noisier than we expected. Between the small rooms, service miscommunication, and the noise, we wouldn’t choose to stay here again.

Everyone at the hotel was wonderful from our check in service to holding our bags on our last day! In between, we had rides to places near the hotel and sound advice on where to eat and what to do! Our room was beautiful and unique!

The most beautiful and comfortable hotel that ive ever been to in my life, 7 Stars!