8/10 Bueno
Twyla W., Flower Mound, USA
19 de may de 2025
Aspectos positivos: Limpieza
Family Trip - St Croix
The condo & furnishings were very nice. Sheets were high quality & comfortable. We planned our trip in May, rather than July, to try to avoid seagrass, but unfortunately there was lots of seagrass on the beach & in the water. The property staff would rake it & then load it into a huge roll off dumpster that was very close to this condo and the smell was very bad. One day we had no water in the condo & did not have any notice that it was being turned off and there was a contractor working with a jack hammer on the balcony right above us on the day that we had no water plus another day of jack hammering while we were trying to enjoy a meal on the patio with the gorgeous view. We just had to leave the condo that day. We decided to try out the pool one day and a new electronic lock had been installed on the gate to the pool, and we were not provided the code to get inside the pool area. There was no one in the office during the posted office hours, but some other guests were in the pool area and shared the code so we could get in the pool. Apparently, the A/C is programmed to reset to 86 degrees, so when we were trying to sleep, it would adjust up to 86 degrees. I called the On-site Property Manager about the water being turned off and the jack hammer noise on the balcony above us and he said that he had not been notified that the water for the condo we were staying in was going to be turned off. It was not the entire complex that had no water, just us.
Twyla W.
Se alojó 7 noches en mayo de 2025