Hoteles cerca de Centro comercial Jeddah Mall - Jeddah

"Great Hotel"

"looked more like an Inn than 5 star property. small lobby. no major complaints but had a smaller feel than expected."

"Excellent, helpful staff. Go to breakfast early."

"No detergent is available although they have a nice washing machine . Others are excellent . "

"The property itself is beautiful, clean, and well-maintained. Unfortunately, my experience with the staff was very disappointing. The staff came across as unprofessional and often made it feel as though they were doing guests a favor by assisting them, even though guests are paying for their services. The property also appeared to be family-managed, and customer service did not seem to be a priority. A welcoming and attentive attitude goes a long way in the hospitality industry, and sadly,...

"I booked a 3 bedroom apartment. One washroom shower had a big crack on the floor. We took picture and reported to the reception desk. They didnt switch our room. When we took shower, the whole washroom got filled with water. We reported to the reception. They gave us a wiper to clear the floor. Also due to the crack on the floor, the shower floor was shaky and unsafe to use. Also, the description of the apartment stated, there is a sofa bed in the living room. But in reality, it was just a sofa...

"No issue at all "

"The hotel staff are very helpful. The room is very spacious, clean and has all amenities. I didn’t eat at the hotel but they do offer a limited range of food and beverages. Albaik is across the road and a large mall is close by. I would recommend taking a cab to the mall although it is close because the roads are very busy. I would definitely recommend this hotel, it was a pleasing experience."