Catedral de San Lorenzo

The apartment's location is very good and the air conditioning works well, making it comfortable, but only two of the five lights in the living room worked, making it impossible to read anything on the sofa. Three of the five contact numbers for problems went unanswered, and although I finally got through to someone at the head office who promised to organize repairs and call me back, I received no contact at all during my three-night stay. It's supposed to be a hotel, but it's an apartment. The description said that bathroom and kitchen amenities such as soap and shampoo were provided, but there was nothing except toilet paper. I was obligated to wash the dishes, but there was no detergent or sponge, which even a normal apartment would have. Shouldn't they have written from the beginning that nothing is provided and I should bring my own? A lot of water seeped out of the shower cabinet. The surfaces of the chairs and sofa were badly damaged. It's a shame because it's a clean and otherwise good apartment.

Una terrible experiencia en el que una señorita de recepción me alzó la voz y fue grosera enfrente de mi hija de 13 años, Después de faltarme al respeto y haber sido discriminado me entregó una llave sin funcionar para hacerme ir al cuarto que se encontraba lejos de la recepción en un segundo piso y al regresar a recepción por otra llave sólo se burló de mí y al pedirle su nombre para poner una queja me dijo que no me lo daría y se metió a una oficina y subí por mis maletas y me retiré del hotel.