This hotel is beautiful and in an excellent location. The staff is helpful, and the breakfast is truly delicious. My room was exactly as pictured and very attractively decorated. I enjoyed my stay there.
Issues include common features of travel I think to this area, and maybe certain structures in really warm climates. The windows do not have glass, which is unsettling if you are not used to it. There was a shutter that could allow anything in. The room can get very stuffy, if it is not aired out between guests. I think staff shut the shutter on the window, and turn off the air com, so with the older architecture, it can be musty, which takes a day or so to air out. I experienced this as well in a boutique hotel in Mexico City.
The area is VERY LOUD. They do provide earplugs, but I just got used to it, and got very good sleep there. My bed was super comfortable. I could also hear a lot of noise starting at about 8 am, but I am not sure if it was guest noise or workers. It didn't really bother me, but if you are a light sleeper, I would avoid this hotel.
The room was very clean, but could have used some spot cleaning of the walls. There was also a cobweb in my shower. Nothing major, but it could be ramped up.
There are intended holes in the walls of some of the rooms (for ventilation I am sure), and the glass or plastic put in place to cover them was broken in some rooms. I actually moved to another room, because this seemed unsafe to me. They should cover these with bars.
