"What I don't like the most is the breakfast. There are very limited breakfast options and it's a very small buffet - compared to other 5 star hotels nearby it's inferior. The first morning, I ordered boiled eggs, I waited for more than 30 mins or so, then checked with the staff. They responded eggs had to be cooked - clearly we don't need 30 mins for hard boiled eggs. It was brought out less than 10 mins after I checked in with them
You could have just admitted the order was missed and...
"A very nice hotel close to the waterfront area and downtown Oslo. The tram stop is right in front of the hotel. Room was very nice. We had a junior suite. Still amd sparkling water dispensers are available on each floor. Dining options are plenty as they have 5 restaurants on site. Breakfast is pretty good as well. My only complaint t is that it was at times difficult to contact guest services."
"The hotel is lovely, clean and we have no fault with our room. The room had the usual safe, well stocked fridge and a welcome hairdryer. Breakfast was in a beautiful room with stunning chandeliers, plenty of hot and continental options. Nora, who was friendly and helpful, on booking in, gave us a choice of overlooking street or courtyard. We chose street, being assured the noise from bars wouldn’t disturb us too much as were 5 floors up. However, London Pub remained boisterous well in to the...
"Impianto elettrico della camera complesso per la minima operazione di accensione e spegnimento luci (non esiste il semplice inserimento della card fornita per l’apertura della porta). In generale in Norvegia c’è troppa informatizzazione e troppi automatismi anche per le cose più banali, rendendole complicate. Ad esempio il lettore card per l’ascensorr: non sempre funziona e l’ascensore ti porta dove vogliono gli altri a cui la card in quel momento funziona. In quanto a Expedia pare di essere in...
"The reception staff topped all other hotel-stays during our trip. I can’t say enough about their great welcoming, go beyond and above to assist and help guests. They made our 3 nights . We want to thank especially Sondre, Rilkke and Emil. A couple of things that we would appreciate if: more bread selection, the sunny side eggs are not pre-prepared ahead of time and more cheese selections as they serve Brie only. Thank you and will come back again."
"Clean room, but very small and a bit weirdly laid out. Not a huge problem though, as we didn’t spend much time in there apart from sleeping.
Hotel is in a gorgeous location, and it’s nice to be away from the really busy tourist areas in the city - made for a quiet sleep.
Breakfast is fantastic, and was so good to have as part of the stay. Would definitely recommend. "
"Lovely modern room, super clean and comfortable. Excellent bed and pillows.
Nice big window that can be opened for some air. When closed, we couldn't hear anything from outside.
Great shower with good pressure.
Great location.
Check in and room key is all done through an app which feels a bit unnecessary but was very manageable."