Troba hotels a Bowlero River Grove, Chicago i rodalia a partir de 63 €

"Staff were nice"

"On the last day of our stay we did not receive housekeeping service so our room was not cleaned, which resulted in no fresh linen. When asked for fresh linen there was none only the floor mat and was told we could not receive any fresh linen until 9am the next day. This was frustrating because we had an early morning flight. We were given floor mats to use to bathe, which is so inappropriate. Other than that we had a fairly okay experience."

"Where do I start? The dirty floor? The dirty shower with low to no pressure? The stained comforter? The cigarette burn holes in the sheets? The toilet paper jammed into door eyelet? The mold on the ceiling and shotty wall patchwork? The overall, humidity in the room? OR should I mention the lack of security when I asked to get a new room key and was never ID’d or verified? Didn’t feel very secure after that. The breakfast was lack luster at best. I can’t imagine the staff being proud of this...

"Loved the room and the bar and restaurant off the lobby. Did not like the fact that there was no coffee in the lobby."

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"Clean older hotel. Great bar and food."

"I struggle with even writing this because the staff was so friendly. But please be aware that the pictures provided are very outdated. The hotel themselves look to have aged 20 years since the pictures were taken. The bedding was not very comfortable and at times smelled like cigarette smoke. Outside of these issues the area was quiet and always had parking available."

"It was a very late check in because of flight delays and so we were so exhausted we just wished for a seamless check in and get our room to rest but the front desk staff Demetrius went above and beyond and made our stay a wonderful one. He was very pleasant, professional, helpful and was attentive to our needs. Thank you, Demetrius for helping us ease our stressful day"

"Amazing staff"

"Everything was absolutely awesome for me...... Unfortunately, for many others their check in may lasted upwards of 8 hours... An ugly, painful 8 hours... I witnessed it with my own eyes... Many others as well... The poor staff didn't deserve that nor did other guests with rooms. You know a bed, food, shower, toilet.... All that fun stuff especially, after you've been charged for it and are stuck in this pickle that greedy ass owners want to save a buck... Kudos to Karen for getting it resolved...

"Room was clean and food was excellent. Also quiet. Staff are friendly and helpful."

"People were very nice. 👍"

"Excellent breakfast and very helpful staff very convenient location"

"Rooms are"

"The Property was beautiful! When we walked in, the first utterance out of our mouths was "Wow!" Street parking was easy. The room "The Chalet" that we stayed in was spacious with many amenities and was spotless. The bed was very comfortable as well! And being on the third story, we got our stair steps in for our trip! Haha."

"When booking through expedia it showed breakfast included with the room however when checking in, staff stated this was not the case. A bit disappointing."

"The shuttle was a plus!"

"Didn’t have any problems at all, Clean and good breakfast, great transportation to airport"

"the airplane noise was not bad at all and we knew we were staying next to O'Hare airport. We'll be back for sure!"

"The instructions for the shuttle do. It include looking for a shuttle that says “Hyatt Place” on the marquee front. I spent 1.5 hours waiting for a shuttle and after several phone calls, was told that the shuttle I needed to look for was blue and said “Hyatt place in the marquee”! Plus the last phone call led to a shuttle tracker that should have been sent to me from the start. Second they put me in a room with broken AC. Since I was late getting back and I had plans that took me out of the...