Viatges a Bohemia

First, this is a name chain hotel with beautiful common areas--atrium, lobby etc. Second, every staff member was unfailingly helpful and guest-focused. We needed last minute lodging following my late-day discharge from a local hospital. We saw this hotel had a "mobility accessible" room with two queen beds which, despite the cost ($225/night), met our needs perfectly at that time. At least on paper. The room we were given was surprisingly small and had no exterior window. But the "mobility accessible" room--barely big enough to navigate with my walker--did not have an accessible bathroom. Not a single grab bar. The doorway was not wide enough to allow a wheelchair through. A stand-up shower stall with one stationary showerhead and no grab bars. It was very difficult and I was unable to shower at all. Aside from this disappointment, there was a $15 fee to use hotel wifi. The refrigerator in the room was tiny and there was no microwave. Not even a clock. The overall decor was nice but this cramped, under-equipped room was one of the most disappointing accommodations we've ever endured.