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"The hotel and services are excellent, just be aware the hotel is in the middle of the pink city, with all the complexities that involves"

"Really good luxurious property"

"Wonderful Location an oasis from the hustle and bustle in Jaipur. Everyone at the hotel was so helpful and friendly "

"Good chefs, attentive staff, clean room and clean bathroom, good hot water"

"Clean Room, Great staff. Overall Nice stay. food menus are "a bit overpriced"."

""A humble budget hotel" describes it more honestly than the hotel describes itself online. It isn't a "heritage" hotel, that's just the parent company name. The room was clean enough and the shower was good. Only two pillows for a kingsize bed. The Wi-Fi was non-existent and un-secured. The restaurant is small, dark, and windowless. The food is okay. They say they have a 24 hr. airport shuttle but two online booking requests went unanswered. Good location for bazaars, City Palace. The staff were...

"There were several major issues during our stay at this hotel. Food hygiene: Throughout our three-day stay, the breakfast area was overrun with flies. They were landing on food en mass and staying there, especially on the uncovered breads and pastries. After observing for nearly an hour, one staff member told another to “zap” the flies. No effort was made to replace or cover the contaminated food. This was extremely unhygienic and unappetizing. Food quality: We had dinner at the hotel on our...

"Most amazing place ever. Was well worth it."

"Very good "

"The staff were very off, there was no warm greeting when we arrived. We were called each morning about breakfast when we were there for a break not ti be disturbed with calls. We were so deflated by the place we checked out two days earlier "

"We had a truly wonderful stay. The room was incredibly spacious, spotlessly clean, and thoughtfully designed. The architecture and overall aesthetic of the hotel are simply impeccable, creating a very relaxing and refined atmosphere. A special thank you to Chef Vinod Sharma, who made our experience even more memorable. He took the time to personally explain the dishes to us and introduced us to flavors we had never tried before. His passion and attention to detail really stood out. The food was...

"It is a heritage palace property so expect some old things like metal keys and padlocks for your door, and limited plug ins, but what you get in return is breathtaking! One of the best experiences of our travels! "