Residences en Bansko

"Très bon hôtel, bien situé avec des installations agréables, mais quelques améliorations de confort/entretien seraient les bienvenues. "

" Ice and friendly staff especially the young lady from spa"

"Çok memnun kaldık. Tertemiz otel, yataklar biraz fazla yumuşak, dolayısıyla içine çöküyor. Bu konu dışında fiyat kalite oranlaması ile çok memnun kaldık. Aile işletiyor. Harika insanlar. Çok sevdik. Yine gideceğiz."

"The host Daniel was extremely helpful and assisted us with everything. Location of the hotel is great, everything is a few minutes away walking. "

"En general muy Buena estancia. Personal muy amable. Hotel limpio. El unico problema que tuve fue con una lampara del cuarto que no funcionaba y nunca la repararon, a pesar de haber haber solicitado esto 3 veces. Hubo personal de mantenimiento que vino a revisar la lampara, sin embargo nunca solucionaron el problema."

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"

"Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day."

"nice and friendly"

"HER ŞEY 10/10"

"This was not my first choice for a hotel in Bansko, but I'm so glad that I chose this. It had everything. You can see mountains everywhere, it has plenty of space where to park, staff are friendly, service is amazing, food was good, fair price. All in all, pretty good experience. "

"Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee...