Castillos en Bansko

" Ice and friendly staff especially the young lady from spa"

"Clean rooms, nice atmosphere "

"Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee...

"hotel calme,un peu à l'écart du centre ville. les équipements sont un peu limite...notament la douche qui inonde à chaque fois la salle de bains connexion wifi pas toujours de qualité"

"Loin du centre de la ville mais on peut revenir en taxi. On a dîner à l’hôtel et la nourriture et le service étaient excellent. "