2/10 Horrible
Karla G., Portsmouth, Ohio
7 de jul de 2024
Aspectos negativos: Limpieza
Dirty and no AC
We didn’t have any issues finding the property. The door code provided in the check-in procedures email was incorrect. We called and were provided with a very different door code, which didn’t work either. Finally after many, many attempts we were provided with the lockbox code so that we could just use a key to get in.
Upon entry the condo was very warm, thermostat showed 81. We attempted to adjust but nothing ever came on. After a call to Vacasa we learned that AC was not an amenity provided with this property. I understand that it’s my fault for not making sure there was AC but I never even thought that I needed to. The condo did cool down during the night as we had every window open and all the fans on but upon arrival after a long day of traveling it was not pleasant. I’ll also note that a hot shower doesn’t work well when it’s hot out, the house just can’t cool back off.
Finally, the house was just dirty. There was a bag of trash on one of the upstairs beds when we arrived. Cobwebs were everywhere and dead bugs in the bay window in the living room.
We had rented the property for two nights but only spent one night, we decided to take the loss and move on for the next night.
Karla G.
Se alojó 2 noches en julio de 2024