Residences en Baclayon

"The owner is well travelled, very friendly and helpful, great facilities, very convenient location. Highly recommended."

"N/a"

"Me encanta ese hotel. The staff are very friendly and clean, only that the bathroom had some difficulties and not sound proof as well as their WiFi are very slow. But the staff are very attentive and friendly and very helpful that is why I am so happy staying with them too."

"Very nice, kind and helpful staff. Cosy atmosphere. Main plaza, church and museum within walking distance. Apart from its cafe, a next door food option."

"It’s so sad to hear that they do not offer complimentary cake for birthdays. I was just expecting since before they did give complimentary. Also the front desk keeps on putting our room in a different name. Also the WiFi password was not on my name although I was the one who book and paid for it. I was wondering why I cannot connect to the wifi and that’s why they put diff name. I hope it will not happen again because the resort is very nice also the food and service. It might not a big deal...

"Extremely disappointing and concerning experience. During my stay, the hotel charged my account for items I never consumed. When I disputed this, they provided two conflicting documents: an unsigned slip and another with a forged signature that is NOT mine. To make matters worse, management is now harassing me with CCTV footage from a completely different time (March 3rd at 8:35 AM) to justify charges that do not match. They are using fake evidence to cover up internal security failures. Even...