We did not receive notification our room was ready until we prompted after 3pm. No toilet paper, so communicated immediately to staff, but no response until next day. Had to ask friend for TP, which was embarrassing. Staff realized we were missing bath mat, additional towels and coffee pods, so sent next day. We are young, but stairs would be difficult for older guests with bags. Should be warning about this in bio. Bags of laundry littered the common hallway for 2 days. Unique space, but not worth the trouble, however neighborhood and location are great!