"Hotel is in a prime location for a relaxing view of the ocean, however the balcony and its long chairs are never cleaned, they were full of bird poop, we could therefore not enjoy the premium we paid for the position of our room and its balcony, staff was unresponsive. There were other issues with house cleaning for the room. In summary, it’s a great hotel with poor house cleaning,"

"Una estancia muy acogedora, hotel muy bonito, limpio y la habitacion de lujo, el personal super amable y atento."

"We stayed 4 nights in the hotel and attended wedding. This hotel was the main stay for all the wedding guests. We had dinner at the restaurant in the hotel and forgot our shopping bag. But upon checking up soon, our bags were gone. We know, the hotel: restaurant staff took them. The staff wasn’t particularly helpful in helping us or reviewing the cameras. This gave a very unpleasant experience. For a hotel of this caliber, we didn’t expect this outcome. I guess, we just had to be careful....

"Staff very helpful from the start. Breakfast was excellent and staff gave great advice for a hike that provided a fantastic view of entire region."