"The food is incredible, and the service is the best of any property I’ve stayed at. 10/10! "

"Beautiful property. At this price point, however, I expected top notch service and the resort seemed to be short staffed at times. I waited 1.5 hours before receiving help with a matter in my room. The resort also has strict booking policies for tours and their spa services. Overall still a luxury experience. "

"We had the most wonderful week! The resort is absolutely beautiful with stunning ocean views perfect for whale watching! The breakfast was a big hit with my family each morning. "

"Top of the line service and the hotel creates an experience for the travel the entire stay. Staff is very attentive and professionally trained for the most demanding guest. Child care services are top notch. Highly recommend you go and stay several extra days long than you want to. "

"Overall beautiful resort but not quite the experience we were expecting given price differential over other resorts in area. Have stayed previously at Hyatt ziva and Garza Blanca which were 40-50% cheaper for all inclusive so my star rating is reflective of that The food was similar caliber at each experience. I had fishy sea bass one evening Cocktails were sadly often too sweet and was surprised not higher level liquor and wine for the price. Coffee shop was good and nice easy breakfast...

"Charged $150 USD for a light bulb at a "family-friendly" all-inclusive We stayed at Garza Blanca for a week-long all-inclusive family trip and genuinely enjoyed the experience, until checkout. While dining at Bocados, our 9-month-old daughter accidentally knocked over a decorative lamp on the table. The lamp itself was fine. The LED bulb inside it broke. We mentioned it to our server casually when he came by, and thought nothing more of it. On the day of checkout, we discovered a $150 USD damage...

"My family had such a great time the food was beyond our expectations. The hotel was extremely clean. Only issue we ran into was chairs by the pool those seemed to be taken by 6:30am other than that we had lots of fun and would return for another stay in the future."