"From the moment we arrived at hotel, which was almost midnight, we were treated like family. The warmth and attentiveness of Alberto made our first night unforgettable. We were welcome by two drinks and Alberto set up the perfect temperature of our room to our like. During our visit, I unfortunately got stung by a wasp, but the way the hotel mobilized to assist me was truly remarkable. They quickly provided a tweezer to remove the stinger, applied alcohol, and even offered mud from the spa to...