"Love the rooms and the pool area"

"We were extremely impressed with this hotel! It was immaculately clean, well decorated andthe staff were amazing! It is centrally located in the middle of all if the theme parks and very well priced for the suite we were given. "

"The best hotel! I will stay here every single time. Such spacious rooms and super clean! The service is amazing, I can text with any request or help I may need and someone replies immediately."

"Beautiful hotel but overpriced with no amenities. I guess you pay for the location as it’s a 15 min walk or 5 min ferry ride to universal."

"Beautiful resort and very clean room with excellent view "

"It was so peaceful and comfortable!"

"Construction being done in next room. Way too noisy"

"Front desk staff was A+, room seemed really clean"

"Great "

"For the most part we enjoyed our stay. However there was a significant amount of hair in the pool, which made swimming very uncomfortable. Once I alerted the staff it took about 5 hours for them to get the pool area half way decent. Lot of trash was left around the pool from previous nights. I had to take multiple pictures to the staff before the hair was take. Care of. At one point I felt the staff was annoyed with me but the hair was just so overwhelming. For 1600 it was a little...

"Nice environment"