"Me and my family stayed here twice over the past three weeks and we really enjoyed our stays. In the height of summer the air-con was such a blessing, as the other hotels we have stayed in did not have ac, which made sleep incredibly difficult. The staff (in general) were pleasant and accommodating. We stayed in a stadium facing room, which the kids loved but the rooms are a bit tired and could do with a refurb. One of our bathrooms had water damage on the ceiling, which was concerning and...

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"The history and location of the property which couldn’t be beaten. Everything was first class and I have no adverse comments."

"Kitchen and bathroom are okay. Didn't end up using the kitchen due to great choice of food to eat."

"The hotel was lovely I was disappointed that the court yard area was overgrown and needed sweeping, cobwebs everywhere in our little seated area outside."

"We absolutely loved our stay, staff a lovely & friendly. Quiet stay, lots to choose from for breakfast. Loved having the swimming pool, family friendly too. It’s now our go to place to stay when we’re visiting family in Norwich! ;)"