"Everything is good and well convenient."

"❤️"

"This is a great hotel right next to the SM mall . The staff are very friendly and accommodating. Will certainly use this hotel on my next visit"

"The staff are courteous, accommodating and attentive."

"Clean room, Friendly staff"

"The staff was extremely helpful and professional. Having the Ayala mall across the street was great"

"We definitely won’t be staying here again. Even though they had rooms available, the front desk refused an early check-in unless we paid a fee. I explained we were taking a 3-day side trip during our booking and wouldn't even be using the room for those days, but they didn’t care. It felt like a rigid cash grab instead of good hospitality. The hotel is outdated for the money. The bathroom is old, the room iron had no steam, and the elevators are a safety hazard—they closed on us multiple times...

"Fantastic staff and excellent environment really enjoyed our stay"

"Shower soap holder had black mold"

"The AC is niot cooling & No towels in the bathroom and I have called the receptionist waited for like couple of hours no housekeeping or maintenance shows up & I decided to go down in the reception, the manager said the shift was changed & then she gave me towels, then maintainance guy came to the room playing with the remote etc & left with out talking or saying that the AC was fix. After 1 hour I complained again about the AC it’s not cooling and another guy came over & I ask him maybe we can...

"The buffet breakfast was very good--so many choices, even vegetarian. JR, one of the waiters in the breakfast restaurant was so attentive and even gave us helpful information about how to take public transportation. The only negative comment I have is that the water station on the 9th floor was not working."

"Very nice staff."