"The room was nice, a couple of biscuits with the tea and coffee would have been good. Also, more milk! Most staff were friendly and helpful. However, in the morning I wanted to buy a cup of coffee - not breakfast. And this seemed to present an enormous challenge! Reception staff said to just go through to the dining area but the first member of staff was flummoxed. Then the second member of staff wondered whether the coffee machine was on (!) A third member of staff took me over to the bar area...

"Room was Good but veryb dark and the water was nnot hot enough."

"Convenient location bed and pillows quite hard, little things like one of our towels had a hole in it let the place down a little. Breakfast was a bit disappointing. I was greeted and seated by a nice member of the team but after that nobody came anywhere near me so i couldnt ask for coffee or fresh eggs as i had hoped so stuck with some toast and apple juice. Hot food looked ok "

"Great staff and breakfast"

"I enjoyed my stay and found it very relaxing. The only recommendation is to paste a description in the lift to help guests find their way around"

"Courteous and helpful staff, clean room and spa, excellent facilities. great service in the dining room and room service. Thoroughly enjoyed my weekend's stay - wish I'd booked for longer!"

"I found some nail clippings on the carpet at the side of the bed. Wall was stained with a large coffee splash. Very poor soundproofing between rooms. Rooms and bed quite small, heating didn't work so room was cold. No fridge. Breakfast was particularly poor. Watery, tasteless orange juice. Bacon tasted only of salt, sausages cheap and tasteless, stale loaf left out from one day to the next."

"Lovely hotel, lovely staff, lovelyer breakfast "

"We were pleasantly surprised with this hotel. The staff were so friendly especially Donny at reception. Front of house can really make or spoil a stay. The rooms were spacious and they accommodated all our guests with rooms close to one another which made it much more relaxed for us. Parking was also included and breakfast which had a variety of options. Would stay here again for sure. "

"Amazing welcoming at the entrance, room was spotless an had everything you need for a stay with no worries.Will suggest a bath robe but apart from that we are happy with our stay"