"Very nice place well maintained and friendly check in. Good breakfast lots to eat!"

"What a wonderful stay, we were upgraded to a deluxe room for my husbands 40th without us even asking so that was a lush surprise and very welcome. The staff everywhere were all really attentive and informative. We only had breakfast here but it was absolutely delicious, I would 100% recommend and visit again."

"Well! Can I call it a hidden gem? I think I can. The exterior of the hotel may give a misleading impression as you approach it. However, once you step inside, it’s a whole different story! You’re greeted by a modern reception area, a spacious lobby, a pub, and a restaurant. Everything looks brand new, although I was informed that the full refurbishment took place about a year ago. The interior is incredibly spacious, making it comfortable wherever you choose to go. The furniture and...

"Everything about this place is FANTASTIC - the location, the staff, the rooms, etc. I wish that all the places I've stayed in as I've traveled around England were as nice as this place! Definitely worth a stay if you're going to Gloucester."

"Dinner not good, below par. Veggie options very limited."

"Under new group and nothing like when it was a Best Western. The Spa pool was still out of order. We were there in October and it was broken. There was not the warm and friendly feel we’ve received for the last six years. It was very false. I’m not worried about fresh linen in my room, totally agree with only on request, but a clean cup and glass and tea etc being replenished would have been very welcomed. Not the same hotel and won’t be returning."

"Good for what you pay for. Parking was good. But during the heat wave there is no AC"

"A nicely renovated older building in a central location with excellent access to town centre. We had a larger room which was nicely decorated. Loved the milk for my tea/coffee in the room, and the welcome cookies. Bed comfy and good towels. Would’ve appreciated a magnifying mirror for makeup, and an in room fridge. The restaurant/ bar was good, but seemed to have very restrictive hours, and service was not as attentive as it could’ve been. No room service or phone in room either. A small hiccup...

"We enjoyed every thing and our stay was very enjoyable."

"Lovely stay !! Thank you "

"Super friendly check in staff, lovely views, fantastic food. "

"This place was fantastic!"