"Not that clean and the front desk staff where pretty unfriendly."

"Very clean and friendly staff who are always available to help"

"It was a little bit lipstick on a pig-ish. Photos look nice but the actual rooms are pretty beat up. However check in and check out was a good experience and staff was very wonderful. "

"The concierge was extremely helpful and went above and beyond to ensure our stay was wonderful! "

"Comfy, good food, great shower"

"room is clean."

"Pretty great stay! "

"Beautiful place! Staff were amazing and treated us like welcomed guests. Highly recommend! "

"I did not like that. My breakfast wasn’t included in my package. I had to pay $25 for each. The dinner was excellent. The staff great the breakfast staff was rude I don’t like that. The pool is closed at eight and it opens up at 10. I think it should be from 10 to 10."

"The hotel's location is fantastic! Hotel staff was so very friendly and helpful. Room was nice. Shower was not great because I don't like overhead rain showers. Lunch at the restaurant was great. Breakfast is another story. Restaurant was empty and 3 parties were waiting to be seated, never happened. We all left. Found a great Diner at 43rd and Broadway called Brooklyn Diner. Fantastic! Overall nice hotel and we would stay there again."

"friendly staff but terrible bed, and unclean "

"Room cleaning was made every other day unless if requested. I learned it on my second day, and not upon arrival, so after a day out I was desapointed to see my room not clean. I asked for my room to be cleaned which was done immediately. I also asked for my room to be cleaned the next day as instructed. Well, when I came back the next day to my room after a day of walking outside in the rain, my room hasn’t been made yet. I called and requested the room to be clean and explained what happened...