"I'm over 80 and found the ordering of our stay difficult. On arrival I was told that the booking was not for the night but the following night so had to make another booking. I was told that Crisol Monasterio de San Miguel could not transfer the booking so I paid twice. I found your ordering system difficult to navigate and would be very grateful if you could refund me the booking that I could not use. I look forward to hearing from you. Kind regards Ian Hazeel."

"The hotel is nice. The location in the center of the city was excellent. The staff were great and always very helpful."

"Fabulous hotel very clean and well organised. Breakfast was lovely a great selection. A tranquil oasis and a great base for exploring Jerez only a few minutes by taxi or a 15 minute stroll. Would definitely recommend and visit again."

"El personal muy amable, camareras, equipo de animación, el comedor. La limpieza muy bien también."

"Spacious room with large bathroom. Bed was very comfortable. Lovely pool area, quiet in the week but very busy at weekends. Would stay here again if visiting Jerez."

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"Room was very well maintained by the staff and the staff at the check-in were very helpful. However, the aircon wasn’t working throughout the whole building and I was told this would likely be until end of May until it was fixed. Whilst this wasn’t the end of the world, it meant the room was prone to getting humid and stuffy. Consumables were basic, I was on the end of the hand soap bottle and only the bare essentials, no conditioner, were provided. Whilst the piano in the lobby was broken, the...

"I highly recommend this property. It is centrally located, beautifully maintained, and the staff was amazing. We were even greeted with cava upon arrival. Additionally, the rooftop pool is very classy and offers beautiful views."

"No está en primera línea de playa. Hay que andar un poco por lo que lo ideal es ir cómodos."

"It’s all good"

"Lovely old character property with nice rooms. Staff were very pleasant and helpful. Breakfast was good, especially the apple cake! Good location with lots of restaurants a short walk away."