"This hotel had every convenience - even a spa. The check-in was fast and since the building is very long, there were multiple points of entry/exits provided, which is very appreciated when travelling with a dog. The room was so clean and the bed was the most comfortable bed I have ever slept in. The sheets were so crisp! And I never use that term to describe sheets lol. The pillows were soft, yet supportive. Again, I was really impressed with how clean everything was. The building is very well...

"Excellent hotel and staff are amazing."

"Sabina checked us in and was SO helpful during our stay. She was friendly and kind and overall amazing customer service. We adored the restaurant staff as well- they made our restaurant trips easy and the food was yummy. Malcom was our server the first night- he and the bar tender made our first dinner relaxing and they were just super helpful and friendly. The hot tub was overcrouded as it is a small hot tub but the pool was nicely heated so it wasnt really needed. The room was clean and...

"Perfect location for walking around downtown Kelowna, with lots of great restaurants within walking distance. Very clean room and friendly staff "

"The staff was so friendly and accomodating, I forgot my toothpaste and was given a complimentary travel size for free. The room was beautiful, and clean, the breakfast was next level, lots of options! My only complaint is that the rooms are not sound proof at all, there was a baby crying across the hall and it sounded like it was right beside me. Also, I had a business meeting online, and my colleagues could hear the vacuum cleaner down the hall."

"Lovely room with a very large bathtub. The restaurant on site had good food. Convenient location. Would stay again. "

"Best place to stay in Nelson hands down "

"Lovely room with a stunning view over the lake. "

"Lovely and helpful staff. Very comfortable bed."

"Great stay "

"Rooms clean and comfy. Staff was helpful and pleasant."

"Wonderful setting and terrific resort even in off season."