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"The room smelled mold"

"I think we were a tad unlucky as our booked room had been given away by mistake and when we arrived at 10pm the room on offer smelled of damp. The air con control was missing so it was pretty hinky till we got one on day 2. The toilet didn’t refill properly so each time we had to take off the lid and fiddle with the workings to stop the water running. The bed was very small, rickety and squeaky. The male staff were very friendly and helpful however and the free bar is a nice touch, plus the roof...

"The food was terrible. I ordered chicken tenders and fries from the bar. The tenders looked like they had been baked and then burned in a pan instead of dropped in a fryer. They were stuck together and raw in places. The fries were baked as well. The grab and go fruit on the breakfast bar were rotten. Pool was nice, hotel was clean, staff was helpful and nice."

"No shuttle. We called an Uber. Pool are was great. Staff very helpful. Great location"

"Great location. Small room. Tiny loud hallways. Staff had great attitude. Nice bar with restaurante. Beautiful view. Cold ac."

"Convenient walking location to a lot of things! My room was very clean with a small kitchen area with coffee, fridge, microwave. Communication was very good! Quick to answer messages. I was able to store luggage when I arrived early. FYI the pool is nice to have but is size of a hot tub so dont expect a "swimming " pool. "

"Clean room, parking was on street"

"Room very clean. The Staff very friendly and caring. The Sofa Bed in the room very old and uncomfortable, and the desk chair. Shops near by very convinient."

"This is a beautiful hotel! It is mostly clean- although a little more eye for detail (tops of baseboard in bathrooms...) would be great. I also felt weird asking for coffee cups in the morning for the coffee that was offered. But, the staff were very friendly, the hot tubs were clean and the outside baths are a cool concept. This hotel is right in the center of it all and walkable to several park g garages. We recommend La Pontilla! It is the open air lot and is totally safe and clean. It's a...

"Room was too small No mention of Not having elevators for handicap access"