"Has a lift we did not have a car but if you did the parking was easy. Easy access into the city as the bus stop close by, The breakfast was delicious. Lovely place to stay"

"Ideal location for an overnight stop 5 minutes off the motorway This is a hotel with no staff present To access the property phone the number printed on the door They will send you a code to open the door, operate the lift, get in to the floor and it also opens your room door. It all works very well when you know that, but they should send you this information in advance. It is not very pleasant standing outside on the pavement not really knowing how to access the hotel. Once inside it is very...

"Tuvimos un problema con la página web y nos rehubicaron muy rápido y con un servicio de atención al cliente excepcional y muy profesional "

"Staff in the cafe downstairs were excellent very friendly and spoke some English enough for us to get what we wanted. Also served our first proper hot meal in 3 days "

"This place was great. We stayed in a beautiful clean comfortable room with a balcony and kitchenette, at a great price. We stayed in one of their Pamplona properties. We will definitely be checking out their others when we get to Madrid and Malaga. They don't have customer service staff at the location but any messages we sent them through WhatsApp were answered promptly."

"The hotel was beautiful and clean. The breakfast bar was very nice with a good selection of ham, cheese, and drinks. The staff, especially the manager, was friendly and extremely helpful with an issue I had. Thank you again for your help. I don’t think I will be visiting Pamplona again but if I do I won’t hesitate to stay at the Villava."

"Hôtel propre, mais accueil glacial, aucun sourire, on ne prend pas la peine de répondre à nos questions, on a le sentiment d ennuyer la réceptionniste quand on arrive. Nous avons eu le droit a une coupure d eau, impossible de prendre notre douche le matin avant de partir, l'eau ne coulait pas des robinets, ni de la douche, par contre la chasse d eau fonctionnait. Les prix du restaurant sont excessifs pour ce qui est proposé et tous les autres restaurants ferme très tôt, donc ils ont le monopole....

"Buena opción si quieres un hotel para ir a dormir. Está separado del pueblo pero muy cerca andando. Dispone de bar y restaurante por si no quieres salir."

"Very poor food. "