"very friendly and helpful staff. Only thing was the room was very small. "

"Super cleaning, wonderful customer service"

"Hotel SANSEbay was one of my top favorite parts of the trip in Donostia-San Sebastian. The location was extremely convenient right between the old town downtown area and Urgull mountain for pleasant hiking. It's also only about 10-min walk to the beach entrance. All the staffs were very friendly and informative! Especially, upon check-in, I got a list of the popular pintxo bars and restaurants including their best selling dishes - which was super helpful! Hotel SANSEbay made an outstanding...

"The room was great, with a little balcony to add. The staff was amazing, helping us get checked in a bit early after a long day of travel, and it was located perfectly to the best spots in town. "

"Tranquil and peaceful with great customer service from the hotel next to it "

"Bien "

"Lovely room, great service."

"Très bon accueil, chambre impeccable avec une très belle vue. Parking de l’hôtel est un plus et le petit déjeuner est très agréable au bord de la piscine . "

"Hotel was nice with ocean view rooms. spa amenities were amazing. hotel is situated in its own little community in between mountains but beachfront."

"A very small but comfortable room. Quiet outside, great location, excellent shower, blankets and pillows "

"great hotel- great location and front desk was extremely friendly and helpful. would stay there again "

"The hotel is really nice, very clean with great staff. The room I had was a smaller room, but it was comfortable and suited my needs. The location is slightly out of the way from town, it was nice the hotel offered free bikes, it helped a lot. However, because it's not in the center of town, there is ample parking on the property and it's quieter overall."