"I love this hotel so much it was my second visit. I describe it as wholesome. The staff are very friendly and helpful and the location is superb for train station (2mins), city wallls (5 mins) and parkrun start line (5 min walk) Lucca is special and well worth a visit. I will certainly be back next next to stay and this lovely little hotel but please don’t forget the 3 mins plug adapter for Italy and not a standard EU plug."

"We really enjoyed our stay at Hotel San Marco. Pietro was kind and knowledgeable and the staff at breakfast were also extremely nice and fast to respond. Breakfasts were fine and the room was very comfortable. The bar came in handy as well. Here are the only negatives: no facial tissues (not a huge deal but it was just a bit strange. So here's the only REAL problem: the cleaning staff were EXTREMELY loud starting at 8 AM in the hallway outside our room. Loud talking, laughing, banging stuff,...

"Hôtel hors temps de la modernité, aspect extérieur de l'établissement ancien, mais qui a du brillé lors de son apogée. Malgré cela, l'endroit est beau, calme, agréable, les chambres sont fonctionnelles, dont celles avec vue sur le lac, tout est correct le petit déjeuner, le restaurant avec ses menus copieux, délicieux, de bons produits à prix correct. personnel serviable et excellent rapport qualité/prix"

"Clean Rooms however there was no iron, no kettle to make coffee/tea the other hotels we stayed in had those amenities, The front desk was helpful but the ladies at the breakfast station were not, I guess that was because we were Americans mind you it was 8 of us and I saw personally how they treated their own people and refused to give us a cappuccino. I enjoyed their Beautiful country of Italy but when I pay my money I expect good service."

"Camera singola spaziosa, prezzo concorrenziale, personale gentilissimo alla reception e anche simpaticissimo in sala colazione. La sala colazione è in una terrazza con una vista incredibile, il modo perfetto per iniziare la giornata! Ottima colazione a buffet, molto varia. Grande parcheggio privato a disposizione, nessun problema per parcheggiare. Insomma tutto super!!! Grazie ancora!!"

"Hotel con poca higiene, huele mal y el personal"