"This is the second time staying here and the service and hotel is great!! Staff goes above and beyond their jobs to help and the hotel is immaculate. Its location is just a short walk from Plaza Mayor yet is in a peaceful quiet neighbourhood. The views are fantastic!! On some mornings like today you can watch the hot air balloons take off and float overhead. I travel a lot and give this hotel my highest praise. One note, the hotel is on different levels so you may need to climb a few...

"great location, great staff. would stay again."

"Reservamos una cuádruple para tres personas y nos dieron una triple"

"Tuvimos problema con el aire acondicionado, aún cuando nos cambiaron de cuarto,"

"Historical building. Furniture and room features in general are old but fits well with the location and it is well maintained. Would be a great choice if you want to stay in a historical building and you enjoy the historical quirky features. Location is spectacular just across the main square and the cathedral. 5 minutes walk from the aqueduct. The right location for Segovia."

"terrible"