"Very good location right in the heart of Downtown Chicago."

"It's a very clean and fun place and they don't bother you If you're sleeping in doze off and a lobby for a quick nap. They understand that sometimes there are difficulties with traveling plans and I will stay there again"

"The parking situation was terrible. At check-in, our room was not even ready. Once we finally got into the room, it was very dirty. There was hair in the bed, ashes from smoking, and crumbs all over the carpet. The carpet had clearly not been vacuumed at all."

"Hi, I really enjoyed your hotel a lot! The room was very large, extra clean, and had everything one needed. The staff, especially Karen, was exceptionally nice and helpful. The buffet breakfast was sufficiently good. The truth is all was great except for the front desk guy, Dante. He needs to learn what is a good customer service and not to yell at clients or make fun of their accent by pretending he did not understand. However, I won't this ruin my review, like I said Karen was the best. I and...

"The staff was wonderful and very knowledgeable on how to travel to the city. The bus stop that takes you to Rosemont train station to catch the train to Chicago is only a couple minutes walk from the hotel. It’s very convenient to the Chicago OHare airport with free shuttle service. I had hoped for more options of places to eat nearby but that would be the only negative. Not the fault of the hotel. :)"

"The room was great."

"I stayed there for several nights, and they never cleaned my room or checked in on me."

"Courteous staff"