"The three young ladies at the front desk were welcoming and friendly. I was offered a free room upgrade, but I could hear everything through the vents. The occasional mobile ringtone, the hourly shower or rain water crashing against a hard surface, the chatter from the hallway, and etc. I found loose hairs of different textures on the sheets and blanket. One of the bath towels had red food stains from what looked like hot chili oil. The communal spaces were filthy. The washing machines require...

"V god stay"

"The staff were helpful. The room was spotless. "

"Rooms were prepared daily, staff was helpful and very communicative, don’t worry about language barrier, the were always willing to help to make your stay more pleasant, and sometimes would remind you of any extra treats that the location would offer. "

"Très bon séjour à Shanghai dans cet hôtel** L'hôtel est très propre et bien situé, il y a 2 arrêts de bus à 5 minutes à pieds de l'hôtel et le métro à 15 minutes à pieds.. vous êtes à 1h du centre de Shanghai en transport et a 25 minutes en Taxi..il y a des restaurants autour de l'hôtel, une épicerie juste à côté de l'hôtel et le personnel de l'hôtel et le couple avec leur petite fille adorable à l'accueil de l'hôtel sont très très gentils et souriants..ils font tout pour vous mettre à l'aise...

"Booked a family room. Good deal for my whole family to stay one week. Shopping mall is just downstairs with good food and coffees. Just a minute walk to metro station. 👍"

"Everything was good thank you"

"I booked through Expedia in New Zealand. Arrived in Shanghai at the hotel, there was no reservation made. Expedia have been paid but not booked the hotel. The online support is a contradiction to the word support. I had to rebook at the hotel. The messages left with Expedia AI have not been replied to. Expedia, to most people this is known as a scam. Please be resposible and return the payment I made to you."