"Poor breakfast that was supposed to be included, no coffee, no eggs, no bacon, no sausage, absolutely disappointing, almost to the point of false advertising. Breakfast was not an option!!!!"

"Nicer than expected by far."

"Friendly staff"

"We have been staying here for years as it is so handy to everything and every place we needed to go, despite the Kelowna traffic, plus it has great amenities, clean suites, and caring staff. I felt that the rates had gone up far too much for what you are getting, however."

"Great and helpful staff. Great location"

"Room was clean & well stocked with amenities, staff was very friendly & helpful. It was a quick decision to stay in Penticton for the night & we are happy we picked the Best Western, it suited our needs, travelling with a pet, perfectly."

"The best about the hotel is the location. The limited staff tries to do its best but not ideal. Open from 9am to 6pm so if arrive late, you are stuck. The hot water was turned off early (before shower), prob with water tank it seems. Room has been painted and equiped in kitchen for 2. When you arrive, they provide 1 soap for 2 and shampoo etc for 1 day. Each day you have to ask for more, same for coffee and tea. They do NOT make the bed nor clean each day (we stayed 3 nights). Q tips still under...

"Good stay, good price"