2/10, Horrible
Samantha Sze Kar
Viatge en parella
3 d’ag. de 2025
BEWARE – MISLEADING PHOTOS ON EXPEDIA!!!
I strongly advise against booking this property based on the photos shown on Expedia. The images displayed are highly misleading and only represent the best or upgraded rooms—not the standard rooms that most guests are actually allocated.
The standard room we were given was extremely basic and had a persistent damp smell that made the stay uncomfortable. It looked nothing like the bright, modern, and inviting photos on the listing. In addition, the communal corridors were noticeably dirty and poorly maintained, which added to the overall negative impression of the property.
When we raised our concerns with customer service, we were met with a dismissive attitude. The staff bluntly stated that the room we received matched the category we had booked and that the photos on the website were “indicative only” and represented the best available rooms. This was extremely frustrating, as there was no clear disclaimer or indication anywhere on the listing that the images were not representative of all room types.
Overall, the experience felt deceptive and disappointing. I would not recommend this property to anyone, especially if you are basing your decision on the photos provided online. What you see is definitely not what you get.



Samantha Sze Kar
Estada de 4 nits (jul. 2025)