2/10
Front desk staff is pleasant however our first room was unclean (definitely not vacuumed and long hair found in numerous areas of the bathroom). Then to top it off the door into the hotel room DID NOT LOCK. They did upgrade us to a different room when no other rooms like ours were available. That was nice and the 2nd room was at least clean and the door locked. We went to the pool and some idiot guest brought in a glass bottle that she dropped right between the pools. Glass flew 20’ out. We alerted the front desk and they sent staff to clean it up. These men did not speak English and just swept up what they could. We told them it was most likely in the pool but they left anyways. Subsequent SIX kids came out of the pool with glass in their foot or bleeding … and they still didn’t close the pools!!! Never again will I stay here. It is unclean and definitely unsafe!!
Erin
Estada d’1 nit (juny 2025)