Viatges a Wisconsin Central

I reserved a Basic Room, 2 Queen Beds for 2 nights, 34 days in advance. I paid $10 per night for the extra Queen bed, as I am a FEMALE travelling with a MALE first cousin. When we checked in, there was NO ONE in the office and we were told that the door was open and our key was in the room. We went in and discovered only ONE bed. So we called the number on the office door, and were told that the room with one bed is all they had available. If we wanted to wait until someone could come from Milwaukee around 10 pm, we could have a roll away bed. We had to be up at 5 am for the Mammoth March in Long Lake Rec. Area and couldn't wait for a roll away bed. The next day we were told we could have a room with two beds, but we had to move our stuff in by 2 pm. We were in the MIDDLE OF NOWHERE, I couldn't even hear the people trying to call me! Needless to say, we weren't able to change rooms. Instead of resolving the problem, we ended up arguing with the employee and manager. The air conditioner kept turning itself off all night making for broken sleep until 5am. Then unrested, half awake and perturbed, we had to hike 20 miles through the state park. NO FUN!