6/10, Acceptable
Donna L, middletown
Viatge en parella, Viatge en família
18 de set. de 2025
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
So I have to say not a recommendation to stay at The Rif. I will give this hotel a 3 out of 5 rating.
On arrival we went to make dinner reservations and no friendly welcome from the staff at the desk. They proceeded to tell us they were all booked for the day and only buffet was available. I requested reservation for the following day and they said that was booked as well. Not accommodating at all. The buffet was ok but not the dining experience we look for at all inclusive resort. There are no upscale or indoor restaurants. All the restaurants are outdoor seating only. The Seafood and BBQ were the only ones we were able to dine at and both were pretty good and great service. Next day we headed out early to the pool and no towels available throughout the resort. They launder off site and didn’t receive the them until 1pm. Totally unacceptable for a Hilton property. Tip- grab towels for the next day as they arrive.
The RIF side is super quiet, no music at the pool, mostly people reading. The Coco Bar pool at The Mangrove side is much livelier with music and a swim up bar, had a much better experience there. They have a grill and food options. The staff were not very friendly.The Rif bar was staffed with young men who were not attentive at all. Coco Bar staff were much better. Waitress Carella at Seafood restaurant was very friendly. The pros are the property is clean and well maintained. The rooms are spacious and bed was comfy. Close proximity to downtown. I would not return.
Donna L
Estada de 4 nits (set. 2025)
