8/10 Bueno
Michael
Viaje en grupo
24 de nov de 2025
Aspectos positivos: Personal
Having read some dreadful reviews, we were really not looking forward to our stay here. We had booked a suite through Expedia as it was only slightly more expensive than a regular room, and were so glad that we did. Ample free parking and after a lovely warm welcome, we were allocated the Bronte suite which is in the original, main part of the building. Room was huge, bedding was crisp and clean. Bathroom looked to have been recently renovated with a huge shower and was spotlessly clean (other than for a layer of dust on the panels behind the door). The Elemis products were wonderful.
Plentiful tea/coffee sachets.
My only recommendation to the hotel would be to make sure that cleaners pay attention to dusting. Whilst the obvious areas like bedside cabinets and dressing table were dust-free, the tops of the leather chairs were dusty and there were a couple of cobwebs behind the bedside cabinet (which I discovered when I plugged my phone in).
The breakfast buffet was plentiful with hot and cold choices. The coffee was from a urn and was undrinkable...a coffee machine which offered a variety of coffees would be preferable.
Its a wonderful old building with many lovely original features. We thoroughly enjoyed our 1 night stay and would stay again. The staff are clearly working hard to rebuild the hotels reputation and were very friendly and welcoming.
Michael
Se alojó 1 noche en noviembre de 2025
