6/10, Acceptable
Robin
13 d’abr. de 2026
Què li ha agradat: Neteja, personal i servei
We’ve stay at Hampton Inns many times and this was the first time we’ve had any concerns. Overall stay was okay. There was no elevator service to the parking garage, but this was stated when we arrived as due to elevator repair/reno and we were given tips to drop off luggage before parking, etc. But the breakfast was a fiasco. It ended at 9am which was a very surprising and chaotic/stressful both for many of the guests scrambling to get breakfast at the last minute. The poor employees were trying to balance doing their job and putting food away while hungry guests were trying to get food and having to beg staff for more time. Many of us didn’t notice the breakfast time posted when we arrived and I have never experienced a hotel breakfast that ends before 10am. Judging by the number of other guests who were also upset and or denied food, we weren’t the other ones caught off guard. And as professional and helpful as the staff tried to be, it also seemed like they face these difficulties with hungry/angry guests daily. Sadly, it seems like a corporate decision was made to cut corners at the expense of their paying guests. From what others were heard saying, Hampton Inn has been slowly making their breakfasts earlier over recent months by 30 minute increments. Just google “Hampton Inn breakfast times”…. apparently many chains are moving to this schedule, so be warned and get up early if you expect to actually eat the breakfast included with your stay!
Robin
Estada d’1 nit (abr. 2026)