2/10
I have an elderly mother with a prosthetic leg and is on dialysis. Our room was on the 2nd floor which was not indicated on the reservation. There were no elevators and we were not able to move to the first floor for her comfort. We also did not link how dirty the room was. We wiped our floors down and the towels turned black from the dirt. The bathroom smelt like urine.
Theresa
Estada d’1 nit (juny 2025)