Diamond Hotel

Allotjament de 2.0 estrelles
Hotel a Torquay amb servei de recepció obert les 24 hores

Selecciona les dates per veure els preus

Opinions

6,4 sobre 10,

Serveis populars

  • Servei de recepció obert les 24 hores
  • Aparcament disponible
  • Wifi gratuïta

Informació sobre el barri

Mapa
27 Croft Road, Torquay, England, TQ2 5UD

Com moure’s per la zona

  • Estació de Torquay: 14 min a peu
  • Exeter (EXT-Aeroport Internacional d'Exeter): a 43 min en cotxe

Sobre aquest allotjament

Diamond Hotel

Hotel a Centre de la ciutat de Torquay
Diamond Hotel ofereix un esmorzar continental gratuït i més. No perdis la connexió gràcies a la wifi gratuïta a les zones comunes.
Entre els altres avantatges d'aquest hotel, s'inclouen els següents:
  • Aparcament (de pagament), servei de recepció obert les 24 hores i atenció multilingüe
  • Allotjament lliure de fum

Allotjaments similars

Serveis de l’allotjament

Internet

  • Disponible en algunes zones comunes: wifi gratuïta

Aparcament i opcions de transport

  • Aparcament a les instal·lacions (recàrrec)

Comoditats

  • Servei de recepció obert les 24 hores

Serveis per als clients

  • Atenció multilingüe
  • Servei de neteja (setmanal)

Accessibilitat

  • Sense ascensor

Més serveis

  • Allotjament lliure de fum

Polítiques

Entrada

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: 22:00.
L'entrada abans de l'horari establert està subjecta a disponibilitat.
Edat mínima per fer el registre d'entrada: 18 anys.

Sortida

Hora límit per al registre de sortida: 10:00.

Instruccions especials d’entrada

El personal de recepció esperarà els clients a l'allotjament

Mètodes d’accés

Personal de recepció

Animals de companyia

No s'admeten animals de companyia.

Nens i llits addicionals

En aquest allotjament s'admeten nens

Formes de pagament de l’allotjament

Informació important

Informació indispensable

En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Aquest allotjament accepta targetes de crèdit.
Aquest allotjament té servei de neteja professional.
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’allotjament. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació addicional

Aquest allotjament no disposa d'ascensors
D'acord amb la política de l'allotjament, no s'accepten reserves de grups per celebrar esdeveniments o festes, inclosos els comiats de solter
Aquest allotjament dona la benvinguda a clients de totes les orientacions sexuals i identitats de gènere (LGBTQ+-friendly)

L’allotjament també es coneix com a

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Preguntes freqüents

Diamond Hotel accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a Diamond Hotel?

Hi ha aparcament disponible per una taxa.

A quina hora es fa el registre d'entrada a Diamond Hotel?

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: 22:00.

A quina hora es fa el registre de sortida a Diamond Hotel?

Registre de sortida: 10:00.

On es troba Diamond Hotel?

Aquest hotel es troba a Centre de la ciutat de Torquay i a menys de 10 min a peu de les atraccions següents: Centre de conferències internacional Riviera, Marina de Torquay i Teatre Princess. Platges de Torre Abbey i Abadia de Torre també són a menys de 15 min. Estació de Torquay és a 14 min a peu i Torre Station, a 16 min.

Opinions

Opinions: Diamond Hotel

6,4

6,8

Neteja

8,4

Ubicació

7,4

Personal i servei

4,4

Respecte al medi ambient

5,6

Estat de l’allotjament i instal·lacions
Puntuació 10: Excel·lent. 63 de 313 opinions
Puntuació 8: Bo. 94 de 313 opinions
Puntuació 6: Acceptable. 51 de 313 opinions
Puntuació 4: Deficient. 42 de 313 opinions
Puntuació 2: Horrible. 63 de 313 opinions

Opinions

2/10, Horrible

Rob

Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Estada de 2 nits (oct. 2025)

4/10, Deficient

Paul

Viatge en parella
Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions
For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Estada de 2 nits (oct. 2025)

2/10, Horrible

AnnMarie

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Estada de 11 nits (set. 2025)

2/10, Horrible

Donna

Viatge en parella
Horrible
Estada d’1 nit (oct. 2025)

2/10, Horrible

Sarah

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Estada de 3 nits (set. 2025)

2/10, Horrible

Loyston

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions
Estada de 2 nits (set. 2025)

6/10, Acceptable

Judy

Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions
Estada d’1 nit (set. 2025)

8/10, Bo

Robert, Edmonton

Viatge en parella
Què li ha agradat: Neteja, personal i servei
Required a lot of up and down climbing to get around
Estada de 4 nits (set. 2025)

2/10, Horrible

Charlie

Viatge en parella
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Estada d’1 nit (set. 2025)

4/10, Deficient

Lewis

Viatge en família amb nens petits
Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei, comoditats
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Estada de 2 nits (ag. 2025)

8/10, Bo

sukhwinder

Viatge en família amb nens petits, Viatge en família
Què li ha agradat: Neteja, personal i servei i comoditats
Excellent service by Hotel Staff
Estada d’1 nit (ag. 2025)

2/10, Horrible

Samantha

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Estada de 3 nits (ag. 2025)

4/10, Deficient

Ronald

Viatge en família amb nens petits
Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Estada de 2 nits (ag. 2025)

6/10, Acceptable

Sam

Què no li ha agradat: Neteja
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Estada de 2 nits (ag. 2025)

4/10, Deficient

Heather

Viatge en parella
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Estada de 2 nits (ag. 2025)

4/10, Deficient

Bethan

Què li ha agradat: Personal i servei
Què no li ha agradat: Estat de l’allotjament i instal·lacions
Estada d’1 nit (ag. 2025)

10/10, Excel·lent

Claire

Estada de 3 nits (ag. 2025)

10/10, Excel·lent

Claire

Viatge en família amb nens petits
Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
Estada de 3 nits (ag. 2025)

6/10, Acceptable

Nick

Estada d’1 nit (ag. 2025)

6/10, Acceptable

Nick

Estada d’1 nit (ag. 2025)

6/10, Acceptable

Nick

Viatge en parella
Què li ha agradat: Personal i servei
Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.
Estada de 3 nits (ag. 2025)

8/10, Bo

Evelyn

Viatge en família amb nens petits
Què li ha agradat: Neteja, personal i servei i comoditats
The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning
Estada de 2 nits (ag. 2025)

6/10, Acceptable

gareth

Viatge en família
Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comoditat de l’habitació

Look further a field

Short and sweet: you get what you pay for. Windows wouldn’t open had to put a wedge in so it would, curtains stained with unknown substance. Pillowes we had on our bed was sofa cushions. Bathroom tiles was coming up. My daughters window by her bed would have been easy for anyone to open from outside luckily was was on 3rd floor.
Estada de 5 nits (jul. 2025)

2/10, Horrible

Trevor

Què no li ha agradat: Personal i servei
I booked a room for a one night stay on Torquay, as i was travelling from Reading to pick my partner up in Paignton. I was going to leave about 7, after work, to get there for approx 11pm. I rang and made sure i could get in. i was told that if i got there after 10pm, i would be charged an additional £15 late check in fee. I have never heard that before in my life. Suffice to say, i didn't use the room and travelled down in the morning. maybe these things exist, but i've never heard anything so stupid in all my hotel staying days.
Estada d’1 nit (jul. 2025)

4/10, Deficient

Susan

Estada d’1 nit (jul. 2025)