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Diamond Hotel

Allotjament de 2.0 estrelles

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Opinions

6,4 sobre 10,

Serveis populars

  • Wifi gratuïta
  • Aparcament disponible
  • Recepció oberta les 24 hores

Informació sobre el barri

Diamond Hotel és a Centre de la ciutat de Torquay, a Torquay. Teatre Princess i Món dels Dinosaures de Torquay són visites imprescindibles per als aficionats a la cultura; si busques unes vacances actives, també pots apropar-te a Marina de Torquay i Club de Golf de Torquay. També val la pena visitar Plainmoor i Poble i jardins en miniatura de Babbacombe. T'agraden les activitats aquàtiques? Amb una oferta que inclou submarinisme, surf de vela i navegació, en aquesta zona podràs triar entre un ampli ventall d'opcions. Consultar la guia de viatge a Torquay
Mapa
27 Croft Road, Torquay, England, TQ2 5UD

Què hi ha als voltants

  • Abbey Sands showing swimming, a coastal town and a beach
    Platges de Torre Abbey
    3 minuts a peu - 0.3 km
  • Princess Theatre
    Teatre Princess
    6 minuts a peu - 0.6 km
  • Torre Abbey which includes heritage architecture, a garden and flowers
    Abadia de Torre
    8 minuts a peu - 0.7 km
  • Inner Harbour
    Port Interior
    11 minuts a peu - 1.0 km
  • Centre de conferències internacional Riviera
    6 minuts a peu - 0.6 km

Com moure’s per la zona

  • Estació de Torquay: 14 min a peu
  • Exeter (EXT-Aeroport Internacional d'Exeter): a 43 min en cotxe

Restaurants

  • Brody's Breakfast Bistro
    6 minuts a peu
  • TQ Beerworks
    5 minuts a peu
  • McDonald's
    6 minuts a peu
  • Appleby's (Heritage Hotel)
    2 minuts a peu
  • Cafe One Hundred
    7 minuts a peu

Sobre aquest allotjament

Diamond Hotel

Hotel a Centre de la ciutat de Torquay
Diamond Hotel ofereix un esmorzar continental gratuït i més. No perdis la connexió gràcies a la wifi gratuïta a les zones comunes.
Entre els altres avantatges d'aquest hotel, s'inclouen els següents:
  • Aparcament (de pagament), servei de recepció obert les 24 hores i allotjament lliure de fum
  • Atenció multilingüe

Allotjaments similars

Exterior
Crofton House Hotel
  • Piscina
  • Spa
  • Aparcament inclòs
  • Wifi gratuïta
7.2 de 10, Bé, 69 opinions
Preu actual: 49 €
taxes i impostos inclosos
18 de març - 19 de març
Crofton House Hotel
Comparar allotjaments semblants

Serveis de l’allotjament

Internet

  • Disponible en algunes zones comunes: wifi gratuïta

Aparcament i opcions de transport

  • Aparcament a les instal·lacions (recàrrec)
  • Aparcament sense assistència limitat a les instal·lacions

Comoditats

  • Servei de recepció obert les 24 hores

Serveis per als clients

  • Atenció multilingüe
  • Servei de neteja (setmanal)

Accessibilitat

  • Sense ascensor

Més serveis

  • Allotjament lliure de fum

Polítiques

Entrada

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: 22:00.
L'entrada abans de l'horari establert està subjecta a disponibilitat.
Edat mínima per fer el registre d'entrada: 18 anys.

Sortida

Hora límit per al registre de sortida: 10:00.

Instruccions especials d’entrada

El personal de recepció esperarà els clients a l'allotjament
La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Mètodes d’accés

Personal de recepció

Animals de companyia

No s'admeten animals de companyia.

Nens i llits addicionals

En aquest allotjament s'admeten nens

Formes de pagament de l’allotjament

Informació important

Informació indispensable

En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Aquest allotjament accepta targetes de crèdit.
Aquest allotjament té servei de neteja professional.
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’allotjament. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació addicional

Aquest allotjament no disposa d'ascensors
D'acord amb la política de l'allotjament, no s'accepten reserves de grups per celebrar esdeveniments o festes, inclosos els comiats de solter
Aquest allotjament dona la benvinguda a clients de totes les orientacions sexuals i identitats de gènere (LGBTQ+-friendly)

L’allotjament també es coneix com a

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Preguntes freqüents

Diamond Hotel accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a Diamond Hotel?

Hi ha aparcament disponible per una taxa.

A quina hora es fa el registre d'entrada a Diamond Hotel?

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: 22:00.

A quina hora es fa el registre de sortida a Diamond Hotel?

Registre de sortida: 10:00.

On es troba Diamond Hotel?

Aquest hotel es troba a Centre de la ciutat de Torquay i a menys de 10 min a peu de les atraccions següents: Església Ortodoxa Grega de Sant Andreu, Centre de conferències internacional Riviera i Marina de Torquay. Teatre Princess i Platges de Torre Abbey també són a menys de 15 min. Estació de Torquay és a 14 min a peu i Estació de Torre, a 16 min.

Opinions

Opinions: Diamond Hotel

6,4

6,8

Neteja

8,4

Ubicació

7,4

Personal i servei

5,6

Estat de l’allotjament i instal·lacions
Puntuació 10: Excel·lent. 63 de 313 opinions
Puntuació 8: Bo. 94 de 313 opinions
Puntuació 6: Acceptable. 51 de 313 opinions
Puntuació 4: Deficient. 42 de 313 opinions
Puntuació 2: Horrible. 63 de 313 opinions

Opinions

2/10, Horrible

Rob

Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Estada de 2 nits (oct. 2025)

10/10, Excel·lent

Mark

Estada de 2 nits (set. 2025)

2/10, Horrible

Aleksandra

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.
Estada de 2 nits (set. 2025)

4/10, Deficient

Paul

Viatge en parella
Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions
For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Estada de 2 nits (oct. 2025)

10/10, Excel·lent

Fidelis

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Estada d’1 nit (set. 2025)

2/10, Horrible

AnnMarie

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Estada de 11 nits (set. 2025)

2/10, Horrible

Donna

Viatge en parella
Horrible
Estada d’1 nit (oct. 2025)

6/10, Acceptable

Tammy

Què no li ha agradat: Estat de l’allotjament i instal·lacions, comoditat de l’habitació

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Estada d’1 nit (set. 2025)

6/10, Acceptable

Quoc Hung

Estada d’1 nit (set. 2025)

2/10, Horrible

Stella

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Estada d’1 nit (set. 2025)

2/10, Horrible

Sarah

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Estada de 3 nits (set. 2025)

2/10, Horrible

Loyston

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions
Estada de 2 nits (set. 2025)

6/10, Acceptable

Judy

Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions
Estada d’1 nit (set. 2025)

2/10, Horrible

Hooi

Viatge en família
Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Estada de 3 nits (set. 2025)

8/10, Bo

Robert, Edmonton

Viatge en parella
Què li ha agradat: Neteja, personal i servei
Required a lot of up and down climbing to get around
Estada de 4 nits (set. 2025)

2/10, Horrible

Charlie

Viatge en parella
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Estada d’1 nit (set. 2025)

4/10, Deficient

Hari

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Estada de 3 nits (set. 2025)

4/10, Deficient

Lewis

Viatge en família amb nens petits
Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei, comoditats
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Estada de 2 nits (ag. 2025)

8/10, Bo

sukhwinder

Viatge en família amb nens petits, Viatge en família
Què li ha agradat: Neteja, personal i servei i comoditats
Excellent service by Hotel Staff
Estada d’1 nit (ag. 2025)

2/10, Horrible

Samantha

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Estada de 3 nits (ag. 2025)

4/10, Deficient

Ronald

Viatge en família amb nens petits
Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Estada de 2 nits (ag. 2025)

6/10, Acceptable

Sam

Què no li ha agradat: Neteja
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Estada de 2 nits (ag. 2025)

2/10, Horrible

Maureen

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Estada de 2 nits (ag. 2025)

4/10, Deficient

Heather

Viatge en parella
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Estada de 2 nits (ag. 2025)

2/10, Horrible

Daniel

Viatge en família
Estada d’1 nit (ag. 2025)