2/10, Horrible
Terra
Viatge en família
8 de nov. de 2025
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
I paid for a room through Expedia for medical reasons for my friend taking care of her son, as
there was a shortage of available rooms because of extra volume of sporting events coinciding with the life saving surgery of my friends son .
After i paid for the room, my friend shared a live video from the room she was given the key to ( room 204 )
The bedding looked slept in, there was garbage in the waste basket, a used clear plastic cup and a shopping note on the table next to the microwave. The bathroom was adjacent to the shared washroom and the smell of what she described as urine and mildew mixed.
she requested a different room which was a bit cleaner. She placed her food into the fridge , and went back to the hospital and ended up staying there overnight, afraid to walk tomthe hotel after dark.
When she returned in the morning she found her food had spoiled due to a faulty refrigerator.
She returned the key and requested my additional $300 deposit and checked out .
a week later is when i received the reimbursement from St Lawrence Suites, coinciding with the original checkout date.
I would seriously like to request a total refund not to mention some action tombe taken against St.Lawrence Suites for not providing a clean and safe place for anyone to reside whole attending her comatose son at St. Michael's.
I intend to follow up on this matter.
Sincerely Ronald A Renner
435 Sherbourne Street
Sault Ste Marie Ontario
P6c3x2
(705) 971 8651
Terra
Estada de 6 nits (oct. 2025)
