6/10, Acceptable
Scott
8 de nov. de 2025
the following is where The Riande Aeropuerto Hotel and Casino can improve:
1. Tell guests there is no elevator so when the guest books a balcony room, they must understand they have to use steps to lug up their suitcases to their room. We were unaware of this situation and had to pay extra to book a first floor poolside unit.
2. the "casino" is not an integral part of the hotel. We had to be escorted to and the casino (quite a long walk) with Riande security personnel. A major disappointment.
3. Unfortunately, there is a small yet significant language barrier from English to Spanish relating to communication.with hotel staff.
Scott
Estada d’1 nit (nov. 2025)



















