4/10
early check in was a waste since we had to do everything there anyway. The first room wrecked of cigarette smoke so they quickly gave us a new, upgraded room. They offered us no additional sheets or blankets for the pullout sofa and they knew we had 5 people on the reservation. They told us we only had the pillow (which had no pillow case), flat sheet, and fleece blanket. They refused to give us a fitted sheet and a pillow case, the pillow case is wild to me because that’s honestly gross to not have it covered or even provide one upon request. The room was dirty anyway and had hair on the floor. The front desk person was not friendly, although it was clear she was being over worked (since she was there at 5pm and still there at 8am). No ice or water available, unless it’s morning. We also were told no to pool towels and we had to wait until the pool opened to have them. When they did our towels they took all of them and left us only 3 body towels and did not replace any of the face or hand towels. The bathroom was very small and did not lock. The water pressure was good.
Ariana
Estada de 2 nits (juny 2025)