10/10, Excel·lent
victoria
Viatge en parella, Viatge en grup
19 de jul. de 2025
Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
A castle on the beach, it's quite a dream! Steps away from the sea, you walk up a tower (literally) into the magical Chateau de Theoule, where you walk along stone-paved gardens from the pool, restaurant/bar, spa, and spacious rooms. Parking is available and the valet staff was very professional. The hotel has a private beach club and the water is less crowded than the other beaches nearby. For the price tag and luxury experience, though, I was surprised by the lack of personal care and grooming options available in the room. On the contrary, the spa is worth checking out and the prices are very reasonable! We also were woken up with a blaring fire alarm in the middle of night, were asked to evacuate (the staff had no idea what was going on) and after the entire building was awoken at 4am and the alarm stopped (approx. 10 minutes later), all they said was "it was just a test, you can go back to your rooms." A "test" at 4am?!?
All in all, it was a great stay despite a few misshaps. I think the staff as a whole could have been more friendly and hospitable. Most of them seemed very uptight and like something was going wrong at all times (that was just their state of being, nothing was actually happening but it felt like a constant red alert).
victoria
Estada d’1 nit (juny 2025)
