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Telford Madeley Court

Allotjament de 3.0 estrelles

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Opinions

7,4 sobre 10,
Bé

Serveis populars

  • Aparcament inclòs
  • Wifi gratuïta
  • Restaurant
  • Aire condicionat
  • Esmorzar disponible
  • Serveis per als negocis
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International Hotel Telford
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  • Esmorzar inclòs
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  • Aparcament inclòs
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8.8 de 10, Excel·lent, 1.003 opinions
Preu actual: 71 €
taxes i impostos inclosos
27 de maig - 28 de maig
International Hotel Telford
Comparar allotjaments semblants

Polítiques

Entrada

Hora d'inici del registre d'entrada: 14:00. Hora de finalització del registre d'entrada: 00:30.

Edat mínima per fer el registre d'entrada: 18 anys.

Sortida

Hora límit per al registre de sortida: 11:00.

Instruccions especials d’entrada

El personal de recepció esperarà els clients a l'allotjament

Aquest allotjament no permet fer l'entrada fora de l'horari establert

La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Renovacions i tancaments

Totes les instal·lacions de l'allotjament tanquen entre les dates següents: 30/agost i 31/desembre.

Mètodes d’accés

Personal de recepció

Animals de companyia

No s'admeten animals de companyia (però sí animals de servei, sense cap càrrec addicional)

Nens i llits addicionals

En aquest allotjament s'admeten nens

Els nens poden allotjar-se de manera gratuïta sempre que no es necessitin llits addicionals.

No hi ha llits addicionals disponibles

No hi ha bressols disponibles.

Formes de pagament de l’allotjament

Informació important

Extres opcionals

  • Càrrec per l'esmorzar d'estil bufet: 13.95 GBP per adult i 7.95 GBP per nen (preu aproximat).

És possible que la llista anterior no sigui exhaustiva o que els impostos no hi estiguin inclosos. Els imports poden variar.

Informació indispensable

Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i abonar un dipòsit en efectiu per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
El nom que figuri a la targeta de crèdit utilitzada en fer l'entrada per abonar les despeses addicionals ha de coincidir amb el nom principal de la reserva
Aquest allotjament accepta targetes de crèdit i targetes de dèbit.
Aquest allotjament es reserva el dret d'efectuar una autorització prèvia a la targeta de crèdit del client abans de l'arribada.
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació addicional

Aquest allotjament no disposa d'ascensors
Aquest allotjament dona la benvinguda a clients de totes les orientacions sexuals i identitats de gènere (LGBTQ+-friendly)

Preguntes freqüents

Telford Madeley Court accepta animals de companyia?

No, només s'admeten animals de servei a l'allotjament.

Quant costa aparcar a Telford Madeley Court?

L'aparcament sense assistència és gratuït en aquest allotjament.

A quina hora es fa el registre d'entrada a Telford Madeley Court?

Hora d'inici del registre d'entrada: 14:00. Hora de finalització del registre d'entrada: 00:30. No és possible fer el registre d'entrada fora de l'horari establert.

A quina hora es fa el registre de sortida a Telford Madeley Court?

Registre de sortida: 11:00.

On es troba Telford Madeley Court?

Aquest hotel al llac i a menys de 2 km de les atraccions següents: Centre de Snowboard i Esquí de Telford i Abraham Darby Leisure Centre. Desfiladero d'Ironbridge i Club de Golf de Telford també són a menys de 3 km.

Puc cancel·lar de manera gratuïta la meva reserva i obtenir un reembossament complet?

Sí, aquest allotjament ofereix cancel·lació gratuïta en una selecció de tarifes d'habitació per proporcionar més flexibilitat. Consulta la política de cancel·lació aplicable al nostre lloc web per obtenir més informació sobre les exclusions o els requisits necessaris.

Opinions

Opinions:

7,4

Bo

7,6

Neteja

8,2

Ubicació

7,8

Personal i servei

7,2

Estat de l’allotjament i instal·lacions
Puntuació 10: Excel·lent. 82 de 352 opinions
Puntuació 8: Bo. 145 de 352 opinions
Puntuació 6: Acceptable. 61 de 352 opinions
Puntuació 4: Deficient. 49 de 352 opinions
Puntuació 2: Horrible. 15 de 352 opinions

Opinions

Verificada

8/10, Bé

Viatger verificat

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Such a lovely place has so much history, was very excited to have spent the night would recomend to others and go again
Estada d’1 nit (febr. 2020)
Verificada

8/10, Bé

Viatger verificat

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Great location and building warm rooms but the whole place needs money to upgrade
Estada d’1 nit (des. 2020)
Verificada

6/10, Acceptable

Robert

Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions
Tired hotel with disengaged staff. Checked in by Joe who had no interest in welcoming us to the hotel, didn’t offer to help us up the two flights rickety stairs but did hand us a “welcome letter” which saved him having to talk to customers. He then quickly disappeared to whatever we had interrupted by arriving... Room 7 in the main building was tired with basic facilities. The bathroom needs replacing with no shower and a broken hand held shower which cannot be operated separately from the bath. Lesley at breakfast was a star whoever and delivered an outstanding customer experience.
Estada d’1 nit (febr. 2020)
Verificada

2/10, Horrible

David

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comoditat de l’habitació

Appalling room

We had a terrible stay at this hotel and had to leave a day early. The road way to the hotel is appalling and full of pot holes. On arrival at reception the receptionist was pleasant, we then got to our room, even before entering you were hit by the smell of damp and mould, we entered the room and straight away had to open windows because of the smell. We then had to kill numerous spiders and upon looking in the bathroom we were greeted by mould around the bath and on the light fitting, the tv didn’t have a remote so we couldn’t watch that. We approached reception and were told that because the hotel was full we couldn’t be moved. On speaking with several other residents they informed us of the same thing. Having had covid and being left with severe respiratory issues ( as well as having a young family) we had to use the room for the night which made us all feel unwell and our clothes stink of damp and mould. The following morning we checked out( this was due to the appalling state of the room). My respiratory problems have been made worse due to the damp and general uncleanliness of this room Never ever stayed anywhere so bad
Estada de 2 nits (ag. 2021)
Verificada

10/10, Excel·lent

Steve

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Location was perfect, staff very professional made us welcome
Estada d’1 nit (ag. 2021)
Verificada

8/10, Bé

florence

Què li ha agradat: Neteja
Nice castle,but bedroom didn t match photos.Expected to be on the castle not in the modern wing... Buffet ok but not Amazing...
Estada de 5 nits (ag. 2021)
Verificada

4/10, Deficient

Justin

Què no li ha agradat: Neteja, personal i servei
At first glance this is a beautiful setting and the initial impression of a modern interior sets high expectations. Those expectations were let down by the room & staff. Room: not cleaned properly (clothes from previous occupant not removed from cupboard; pill blister pack found under bed sheet) - we cannot be sure the room was cleaned to Covid standards; unsympathetic staff who need training in client services & record keeping. Will not recommend to others and will not visit again.
Estada d’1 nit (ag. 2021)
Verificada

8/10, Bé

Shaun

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
Clean and friendly
Estada d’1 nit (ag. 2021)
Verificada

10/10, Excel·lent

Geraldine

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Overnight stay

Great experience. Very friendly staff and covid safe. Only stayed one night as travelling on. Food was lovely and breakfast was hot and everything well cooked. Now we know it's there, very happy to stay again in the future.
Estada d’1 nit (ag. 2021)
Verificada

4/10, Deficient

Viatger verificat

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions
Exteria facard of the building is lovely. The guest rooms need to have money spent on them. Could employ a better housekeeper who would ensure the rooms were cleaned properly. Breakfast was okay but only just warm. Not much selection if you didn't want a full breakfast
Estada de 2 nits (ag. 2021)
Verificada

4/10, Deficient

Viatger verificat

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions
I booked a Superior Double Room the photos at booking showed a High Ceiling Room, Grand Four Poster Bed Open Fire and Deluxe Bathroom, What you get is an Attic Room with the softest singular most uncomfortable poor quality double divan bed with badly fitted sheet, no bedside tables and a scruffy bathroom. Very disappointing and bad in fact shocking value for money. Don't get ripped off stay somewhere else!
Estada d’1 nit (ag. 2021)
Verificada

4/10, Deficient

Viatger verificat

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Very tired hotel

Very tired hotel. We were located here as we were double booked in our chosen hotel. Grounds & outside very impressive, but once inside, rooms very dark and dusty, furniture very old, showers not working properly, water stained ceiling, thin towels, chipped bath. We made the most of our stay, but not recommended & will not be returning.
Estada de 4 nits (ag. 2021)
Verificada

8/10, Bé

Natalie

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Lovely

Have stayed here a few times now, rooms are always clean and comfortable.
Estada d’1 nit (ag. 2021)
Verificada

2/10, Horrible

Jane

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Tired and low star rating hotel

Where do we start. A very low three star rating. Dirty, ripped seats on chairs, food thrown down on table, service not knowing what was on menu, steak as tough as boots served with oven chips, fruit cocktail from a can for breakfast…just lazy cooking. We couldn’t wait to get away and would not recommend or stay again. The reception staff and bar were rushed off their feet, pleasant enough and changed our room on request as we had no shower. The Manor House was nice in parts and expected given its age but the hotel could do with some serious money spent on it. Not working £50 a night let alone £102!!!
No excuse leaving a chair in this state in the room!!
Dirty and rusty
Estada d’1 nit (ag. 2021)
Verificada

8/10, Bé

Viatger verificat

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Our family room was a reasonable size with ample space for the three of us. The staff on arrival were very nice and reasonable safety measures in place due to the current situation.
Estada d’1 nit (jul. 2021)
Verificada

2/10, Horrible

Viatger verificat

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions
The room was poor the shower was held together with duct tape Mould around the tiles We came for a nights stay for a family gathering in the area Thank goodness we only had to stay one night The building is stunning from the outside however the room we were allocated was sub standard unclean and not maintained at all I would not recommend this hotel and I certainly would never book again
Estada d’1 nit (jul. 2021)
Verificada

6/10, Acceptable

Andrew

Què li ha agradat: Personal i servei
Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions

Disappointing for the price

My room was in the 'new' part of the building. The bed (kingsize) was two singles pushed together, these two singles were different heights and had completely different mattresses so I was effectively on a single bed. There was considerable mold in the bathroom and dirt in the wardrobe, one of the bathroom lights was broken and had a strobing effect. The room had clearly been amateurishly repainted without removing any fittings as everything had white paint splatter on it. The area is noisy at night due to youths riding dirt bikes round the field at the back of the hotel (this happened two nights out of three). The staff were very pleasant and helpful but clearly run off their feet with the receptionist having to help serve breakfasts. The old hall is beautiful historic building. Overall the hotel is 'ok' but not what I would expect for the price and the three star rating. Having stayed here before this has gone down hill fast since being sold by Mecure.
Estada de 3 nits (jul. 2021)
Verificada

10/10, Excel·lent

Marie

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Enjoyed our stay Clean plenty if room breakfast lovely Evening meal not so nice Frozen fish and chips Staff friendly and helpful Would stay again
Estada d’1 nit (juny 2021)
Verificada

8/10, Bé

George

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Madeley Court Hotel

Excellent hotel, really good value for money. Loved the setting and the fact it is an old priory with much of the original building and artefacts still intact .
Estada d’1 nit (juny 2021)
Verificada

8/10, Bé

Simone

Què li ha agradat: Neteja, personal i servei i comoditat de l’habitació
It is a beautiful building in a beautiful setting. The staff were great, the dinner excellent. Nothing was a problem. The only comment I would make, is that the company need to invest in the driveway. There are drops on either side of the narrow tarmac strip, which itself has several pot holes. One day someone will break a spring, and it will cost the hotel money!
Estada d’1 nit (maig 2021)
Verificada

6/10, Acceptable

Cynthia

Què li ha agradat: Neteja

So wanted it to be great but sadly disappointing!

This hotel could be so fabulous. This is our second stay as its the most convenient to family living close by. After our first stay we said we'd never stay there again as we had a list of complaints. I spent a good hour going over these with a very lovely acting manager who promised to pass them on but never heard a word from anyone. Decided to give it another go thinking we may have just been unlucky. 1 towel on arrival so had to request more. Hairdryer literally blew up - flames/smoke - (presumably not PAT tested) so had to request a new one. Duvet about 30cm too small for the cover. Said it provided breakfast but this turned out to be a brown paper bag full of sachets/cartons etc. No explanation why restaurant was closed for breakfast when it was open later in the day. Damp smell in hallway. The whole place needs some tlc, some scented diffusers, some general maintenance and paint here and there to make it better. Staff need training in customer service as so half hearted. Mercure Management really need to visit as have stayed at several Mercure Hotels and this one is letting down the company name.
Estada de 2 nits (maig 2021)
Verificada

8/10, Bé

CLAIRE

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Nice peacful place to stay ...rooms are comfy and clean ....needed extra towels which were bought to our room ....i would stay again
Estada d’1 nit (maig 2021)
Verificada

10/10, Excel·lent

Mohammed

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Graham was there to cater for all our needs, very polite and friendly.
Estada d’1 nit (febr. 2021)
Verificada

8/10, Bé

Viatger verificat

Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Estat de l’allotjament i instal·lacions, comoditat de l’habitació

Lovely Grounds and building

Although the location and the staff are lovely, room 36 was very disappointing. We smelled humidity from the corridor, and we felt and smelled it in the room. Moreover the mattress was either very just uncomfortable or very old. Other than these issues, dinner and the rest of the hotel and grounds were lovely.
Estada d’1 nit (set. 2020)
Verificada

4/10, Deficient

Mark

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Bad hotel

We had 3 rooms in total one wasn’t cleaned, bin full toilet not flushed. Rooms very dated furniture tired or broken. The young receptionist guy was friendly but other staff miserable. Breakfast was cold. Table in bar broken.
Estada de 2 nits (set. 2020)