"직원은 친절했으나 조식은 기대 이하였습니다."

"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"Great location for town centre. Good sized room and had everything you needed. Most of the staff friendly (especially the 2 ladies). Breakfast good value for money. Car park next door you have to pay for but it was reasonable."

"Convenient location just next to tram station and near shopping centre. Originally booked wrong room type, but staff was very helpful changing to a family room for us which is much appreciated."

"It was clean and quite"

"Great location for the city center. Clean rooms and the breakfast was great!"

"worst hotel ever. It is rooms not a hotel. The hotel servicr is not here"

"The stay overall was good, the staff were friendly. The property is old and a little run down. "