4/10, Deficient
Robert
30 de març de 2026
Què li ha agradat: Neteja
We booked an "Intermediate Condo" for a family trip with kids and came away disappointed on almost every front.
Booking runaround: I called a full week before our stay to ask about switching to a smaller unit since our group size had changed. I was told someone would call me back — no one ever did. When I followed up days later, I was told their policy doesn't allow changes within 7 days. So I called within the window, they dropped the ball, and I was stuck paying for more space than I needed. The property was roughly half-empty when we arrived, which made it sting even more.
"5 Twin Beds" is wildly misleading: The listing advertises 5 twin beds. What you actually get is 1 twin bed, 1 bunk bed, and 2 pullout sofa beds — and I'm honestly not sure you could even open both pullouts at the same time given the space. Sofa beds are not twin beds, and if you're booking for a family with kids expecting real beds, you'll be unpleasantly surprised. The description needs to be corrected.
Maintenance and safety issues: None of the light switches in the unit worked, and there were light sockets hanging out of the ceilings. With young kids in the room, exposed electrical fixtures are a genuine safety concern. This is basic maintenance that shouldn't be an issue in any rental, let alone one at this price point.
Kitchen was bare bones: The listing promises a full, equipped kitchen with cookware, dishware, utensils, and paper towels. In reality there were no paper towels, no napkins, nothing
Robert
Estada d’1 nit (març 2026)